Filing a travel insurance claim is a simple process. To initiate your claim, you'll need to gather several documents and submit them to your insurance provider for processing. These documents typically include a completed claim form, your policy documentation, proof of identification, travel itinerary details such as tickets, as well as any medical records if applicable, such as hospital bills and discharge cards. Once you've compiled these documents, you can submit them to your insurer, and they'll handle the rest of the claims process for you.

The extent of your medical coverage depends on the plan you select. We provide multiple plan options, each offering different coverage amounts for medical emergencies.

Hospital allowance benefits are not included in all our travel insurance plans. Therefore, eligibility for a hospital daily allowance is contingent upon the specific plan you've chosen. This allowance is applicable only if the insured is hospitalized for more than 48 hours and is capped at a maximum of 20 days of hospitalization.

A travel assistance partner is someone designated to aid in medical emergencies while traveling. They play a critical role in ensuring prompt medical attention during times of need.

Our travel insurance policies specifically exclude coverage for pre-existing medical conditions. Therefore, when traveling abroad, your travel insurance policy will not provide coverage for any pre-existing illnesses.